Rude employees. Talk down to you at times. They act like big, bad government employees when all they are is a mail delivery service....aka the bottom of government scum. Seriously, the people working here are trash...it's Muskegon. Go figure.
We'll see. That's what I was told the first time after my property was stolen.
Afterwards, I relocated; the mail was asked to be stopped immediately due to a package being stolen from former address.
I paid for a P.O. Box, and had some business cards sent to it. They arrived just fine, and I also tried having other pieces of mail sent. The USPS denied them. They told me that even though I paid for my P.O. Box, I couldn't use it, and they won't be delivering my mail. What the heck is up with that? I've had a P.O. Box before with no problem, and have never ran into this issue before. They won't reimburse me my money, either.
The 1 person I initially spoke to, to make an address change was friendly and very helpful.
Again, package was delivered at noon or a little after, in the rain. It sat there until 4p, on the front step exposed to a great deal of rain and anyone passing by a knows that I'm no longer there. Had to physically be shown that my name was taken down, saw if I was in the system or not and then flagged the address. Hopefully no more packages are stolen or soggy due to the weather conditions.
Manager was great. Listened, empathized, walked me through what he would do and assured me that it wouldn't be happening any more.
The US post office is one of the worse government ran organizations out there. Anyone that gives them a review on here that is above 1 star has never delt with the US post office with an issue! They could care less about helping out or correcting any mistakes they make for customers. If you have any problem with your service good luck getting any real help or service from them. Government controlled organizations are corrupt and always will be. Lazy ass employees with zero care. My suggestion is to use private owned shipping services and pay more. Boycotting the US post office is the only way to clean them up!
I was supposed to recieve a package July 8th, the mail comes and instead of the package I get a magazine I should have gotten a week ago. Theyre so behind on delivery that if they do give people their packages on time its probably bias and they don't ship things because they either don't feel like it or they just dont have the time.
United States Postal Service is a US Post Office based in Muskegon, Michigan. United States Postal Service is located at 800 1st St, Muskegon, MI 49440, USA.
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