Love this store! Great associates and great merchandise for affordable prices.
The visit was great. And I do not like to shop.
Went with my 92 year mother in law to get shoes for walking. She wanted to try on a shoe that had the security tag tangled in the lace. I went to the counter and asked Debra if she could take it off, and she just looked at me. Got on her walkie talkie and said they needed help in women's shoes. They asked her to please handle it and she totally ignored me. It would have taken all of 10 seconds and she just acted like I wasn't there. In a time when there is so much retail competition, it's a shame customers have to deal with rude, unaccomodating associates.
Had a very negative experience here. Brought back some gloves that I received as a Christmas gift that were the wrong size, however the size I needed was not in stock. They told me my only option was in store credit, and for less than was initially paid for the gloves since they were on sale. The associate was slow and unaccomodating to my situation and I was wholly unimpressed with my experience. I won't be returning.
Jcpenny photo studio does amazing pictures but is somewhat expensive cheapest package is $99.99 plus tax
A young lady named Juliana took care of my exchange and encouraged me to purchase another item. So I purchased more than I planned and I will be back again because of the service from Juliana.
Jcpenney is a US Department Store based in Muskegon, Michigan. Jcpenney is located at 5690 Harvey St, Muskegon, MI 49444, USA.
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