Great prices& plenty of Beautiful Christmas trees to choose from, l bought the first 7ft tree I've ever had with a good price too. Many other great bargains also.
Nice, clean store with a wide assortment of products.
The lady today said hi to the person behind me but I looked back at her and said hi. She didn't look at or acknowledge me. So like I said, I'd love to know what I'm doing wrong to not get this welcoming treatment upon visiting the store.
Prices are always fair and staff are a great help.... But the store could use better organization. Plumbing parts all scared. Everytime i need tape or a tarp I have to go to paint? Things like that. Could is higher end auto supplies as well.
Horrible customer service from management. Purchased a grill with a huge dent in it. Of course was the last one in Stock. She then told us, she would have the manager pick one up at another store and bring it in. Never got a phone call. So we checked on the website the next week and they had some more in Stock with a great rebate. So picked up our 2nd grill and had them open up to make sure it's not dented. It appeared fine. However, once we got it completely out of the box, it had another huge dent on the front of it where it was covered in Styrofoam. Called the store and the "Manger Dan" was not helpful at all. Pretty much said we had to haul this huge heavy grill (took 3 people to lift) back for the second time and couldn't offer any kind discount or anything on further purchases. At this point, I'm going to cancel my big card and will not go there ever again for future purchases. I'm sure Lowe's or Home Depot will be glad to have me as a customer for all my future purchases. I would give less than one star but it won't let use that as option.
Menards has a great selection if things you will need for any home improvement. They have friendly staff. Sometimes the inventory is off, way off. I was looking for an item. The inventory on the website and in their computer showed they had 12, they didn’t have any on the shelf. They didn’t bother to look other places, for it or to see if they had back stock. But at this point, it wasn’t that big of a deal. But beware of the issues that may arise from their inventory being off.
I had to take two stars off because the women employees are selective in who to greet when they walk in. I'm not sure what the criteria is for greeting certain customers but not others. Is there something I'm missing, like a V.I.P. status? A certain look? A certain kind of walk? A secret kind of nod? I'd like to know what it is so the women don't brush me off whenever I visit.
Menards is a US Hardware Store based in Muskegon, Michigan. Menards is located at 5487 Harvey St, Muskegon, MI 49444, USA.
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