Not the cheapest way to travel from/to WI/MI, but definitely the quicker and more relaxed way. Crew on land and on ship are exceptional. I suggest traveling in “first class” cabin - just a small extra fee in comparison to the benefits.
We drove 1 1/2 hours to Milwaukee to make my return trip home. We walked up and a guy with a very short attitude told us it had been canceled due to weather. We went up to the counter and the lady behind it was very unhelpful. I had to pry information out of her about getting a refund or rescheduling. She said I should have gotten a call. She's right. I should have. Needless to say, I had to call someone in Michigan to meet us halfway to pick me up. I understand weather can be unpredictable, but there's absolutely no reason to be rude and short with customers when they're the ones who are stuck. Ticket prices are really expensive. I'll just risk the tedious drive through Chicago at 3:00 a.m. next time.
Wonderful, relaxing experience! The staff on the boat was very nice and helpful. They were very accommodating to my elderly mother too. The boat was very clean and the food was very good. You may think it's pricy, but it's worth it. The only complaint I have is the rental car experience. While Lake Express doesn't handle that portion, you can certainly look up who does and just be prepared to wait for the sales rep to even come in to help you. We waited for 20 minutes for the rep to even come in. We had a reservation in for 2 months. You would think they would've known and been prepared for our arrival. But they were not and no one at enterprise would accommodate at all for us being late for our appointment once arriving. Security could've been a little more nice and not talked down to us, but the overall experience was awesome! Nice job Lake Express!
Slightly pricey but worth the money. Great staff. Easy ride. Beautiful views
This is a well run operation, so make sure you are on time. The boat has comfortable clean seating, many with small tables. The sun deck above is windy, but fun as you may spot cargo ships and there is no land in sight for much of the trip. They serve food and drinks at reasonable prices too. You may want to put your phone to sleep as there isn't a signal in the middle of the lake and your battery can go fast. Also, only the driver can park on the vehicle deck and you can't go back to your car until docked, so be prepared for that. We had a very smooth sailing at sunset and it was much more relaxing than circling around Chicago from Milwaukee to get to Michigan. Weather of course may affect those with a tendency toward sea sickness, but the stewards are well prepared to help.
Lake Express High Speed Ferry Muskegon Mi Dock is a US Car Rental based in Muskegon, Michigan. Lake Express High Speed Ferry Muskegon Mi Dock is located at 1918 Lakeshore Dr, Muskegon, MI 49441, USA.
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