Always excellent service from the entire store! The staff is the most friendly and helpful, true customer service! Not sure what the other reviewer meant about management not smiling, they are always are when I've been there!
I'd never go anywhere else! Best service Everytime! They all go out of their way to help and solve my device issues! Super knowledgeable and friendly!
I brought my phone in for a battery replacement and instead I was told there was nothing wrong with it and my screen was replaced and my port was cleaned without my consent. I paid over $100 for something that was supposed to be $80 and I didn't ask for/ want it. Won't be returning again.
I had a terrible experience at Genius. I bought a $300 iPhone and I asked the man working if it was used. He told me no all the phones were from stores like apple and they were overstocked that's why they were sent to genius. Well after a few days of having this "brand" new phone. I notice a lot of problems. My phone was getting very warm and the screen was popping off. I then went back to genius and the same man was working and he was extremely rude to me after I explained the situation. All I wanted to do was exchange my phone and he told me no. I would not recommend going here at all.
Don't hesitate to go here, you won't be disappointed!
quite possibly the worst phone repair store in the area, terrible customer service and provided me with the completely wrong part for my phone (needed camera for iphone 7 plus, gave me camera for iphone 6) i would not recommend anyone to come here for phone related concerns.
Genius Phone Repair is a US Electronics Store based in Muskegon, Michigan. Genius Phone Repair is located at 5506 Harvey St #105, Muskegon, MI 49444, USA.
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